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We will respond to all support and request tickets during normal business hours, Monday-Friday from 8 a.m. to 5 p.m. within one business day of receiving the ticket. If you have an emergency, please contact the Consolidated Support Desk at 1-877-482-3233. 
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Attention Luminist/Document Direct users: Luminist is replacing the local copy of Document Direct as of Monday, May 2, 2016. The "Thick Client"  interface to View Direct no longer works, all network access to ViewDirect for the desktops has been terminated with the changes implemented on the mainframe May 1st.
The way to reach the reports is now via https://ebill.ga.gov and you can view this document for a quick tutorial on logging in. Recorded training sessions for the new interface are available on our site on the menu on the left. You must choose a repository before you login. The credentials you already have should work.

If you are still having trouble logging into Luminist, please choose Support Type "Luminist/Document Direct/E-Bill" below, and please include which repository you are trying to reach, so we can assist.

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