5.0 Usability Guidelines

The term usability refers to the ease of use of an interface, such as a website interface. Usability on the web is important to allow users to quickly and easily navigate your website, find the information they are looking for, and complete transactions online. It can refer to a site’s learnability (how easy it is to learn how to use a site) and how intuitive the structure is in comparison to other sites and systems with which the user may already be familiar.