Conversational interfaces meet evolving usage patterns and expectations, while also assisting users with limited abilities to access information with an easy conversation.
Blog Entries by Nikhil Deshpande
What happens when you don’t think about the big picture? Here are the key reasons every organization should consider a digital ecosystem.
Unlike a natural ecosystem, a digital ecosystem is designed — planned and implemented. What can we, as government agencies, learn from nature and from private businesses when it comes to building our own digital ecosystems?
If you are a C level or D level executive in a government organization and are not advocating a user first approach, you might be doing your organization a disservice. A user centric project is not only the right thing to do, but also makes business sense.
The keynote at this year's Drupal GovCon brought up a topic well known but rarely discussed … Diversity in the tech industry.
Does your project include too many fighting voices? Learn how to find the right voices, give them what they need and listen.
Learn how a government agency can effectively develop and maintain their brand.