Find out why your own business objectives come before your user goals.
Whether your form is paper, PDF, or interactive, if you are considerate of your respondents’ time, feelings, and privacy, it will goes a long way to establish trust and improve your organization’s relationship with the very people you want to reach with your form. Here’s how to put those considerations front and center in your form planning.
When you have all the right information on your site, but no one's finding it, maybe it's time for a homepage makeover. Take a look into the process.
Fillable forms are a great way to gather information online — but only if they’re effective. Are you asking the right questions? Are your forms secure, usable, and considerate? If not, you may not be getting the engagement you should be.
Improve your online content in just a few simple steps! Check out these quick tips to see what you can revise today.
Part one of this series touched on the preparation involved when performing usability testing. In this second installment, I want to dive a bit deeper into parts of the usability testing plan.
What happens when you don’t think about the big picture? Here are the key reasons every organization should consider a digital ecosystem.
You want your website content to be accessible, but making it so without some help is a laborious endeavor for content managers. We’ve added a Drupal module that makes an automated accessibility checker available right in the WYSIWYG toolbar of your Drupal 7 site.
We're spreading the news: Georgia's move to Drupal has actually benefited our citizens! Read how.
With topics including digital ecosystems, omni-channel for government, structured content, data visualization, and content strategy, this last GOVTalks was a success! Didn't make it to the event or want to share it with your co-workers? Download slide decks and watch the presentations here.